AMS - U-Pass BC Office
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Knowledge base
About U-Pass BC
General Program Information
11
What is the U-Pass?
What are the benefits of the U-Pass?
Is the U-Pass mandatory?
Who is eligible for the U-Pass?
Can I get an exemption?
View all 11
Cost & Payment
2
Why does the price keep increasing?
When and how do I pay for my U-Pass?
Getting your Pass
2
How, when, and where can I pick up my U-Pass?
How can I get a replacement U-Pass?
Using your U-Pass
6
When can I start using my U-Pass?
Why doesn't the pass have my photo on it?
Doesn't the program lend itself to fraud?
What happens if I forget my Student ID or my U-Pass?
What if I lose my UBC student card?
View all 6
Compass Card
17
What is Compass?
Will I be able to use my U-Pass on Compass?
Do I need to do anything differently at the moment?
When Compass is available, how can I get my Compass Card?
How do I load my Compass Card?
View all 17
Customer Service
AMS U-Pass BC Customer Service Office
3
What is the AMS U-Pass BC Customer Service Office?
How can I get help with my U-Pass from the AMS?
What info do I need to provide?
AMS Financial Hardship Subsidies
3
What is the AMS Financial Hardship Fund?
Do I qualify for the AMS Financial Hardship Fund?
How do I apply for a subsidy?
Transit Services
Service Issues/Tips
3
When will the next bus be here?
Public Transit Etiquette
Help! I've been passed up. What do I do now?
Advocacy/Transit Lobbying
3
What is the AMS doing to help fix our commute?
How can I help fix my commute?
Who can I talk to about my concerns?
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